Return & Refund Policy

Quickbuy.lk

At Quickbuy.lk, we strive to ensure customer satisfaction with every purchase. Please read our return and exchange policy carefully before placing your order.

7-Day Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return:

• The item must be in the same condition that you received it

• The original package box, covers, tags, and stickers must be intact

• The item must not be fixed, repaired, altered, or damaged

• You must provide the receipt or proof of purchase

If these conditions are not met, we will not be able to accept your return.

How to Start a Return

To initiate a return, please contact us at:

📧 sales@quickbuy.lk

If your return request is approved, we will provide:

• A return shipping label

• Instructions on how and where to send your package

📍 Return Address:
No: 335 Dutugemunu Mawatha
Peliyagoda
Sri Lanka

Please note:

• Items sent back without first requesting a return will not be accepted.

• Customers must follow the return instructions provided after approval.

For any return-related questions, you can always contact us at sales@quickbuy.lk.

Damages and Issues

Please inspect your order immediately upon receiving it.

If the item is:

• Defective

• Damaged

• Incorrect (wrong item sent)

Contact us immediately at sales@quickbuy.lk so we can evaluate the issue and resolve it as quickly as possible.

Quickbuy.lk does offer refunds for purchases within 7 days

Once your return is approved and received:

• You may exchange the item for another product of equal value

• If there is a price difference, additional payment may be required

The fastest way to receive a replacement item is to:

1. Return the original item (after approval), and

2. Place a new order for the desired product

If you have any questions regarding our Return & Exchange Policy, please contact us at:

📧 sales@quickbuy.lk

Thank you for shopping with Quickbuy.lk.